FAQ'S

Are your stamps real?

Our stamps are really just stickers that have been cut out in the shape and size of traditional stamps, they're a great way to personalise your mail, either for wedding invitations, thank you letters or for branding your business mail. They do not have any monetary value against the cost of posting your letters and parcels. You will need to also use traditional paid postage, alongside our stamps.

How do I upload my photos/designs?

Uploading your photos/designs is super easy, just drag and drop or click to upload in the box above the "add to card" button. If you have any trouble with this feature, you can email us your photos/designs to info@sandrprint.co.uk

What's the maximum file size I can upload?

We currently accept files up to 10MB per file. If your file is larger than this, we recommend uploading your file to a cloud storage service and sending us a sharable link. Alternatively you can email us your designs to info@sandrprint.co.uk

Many email providers allow you to attach up to 25MB files.

What should I do if I am not happy with my order?

If there is anything wrong with your order, you should get in touch with us straight away. We are always happy to help where we can. Please also refer to our Refund Policy for extra guidance.

What countries do you ship to?

We ship worldwide. For more information on our shipping costs, please click HERE.

Will my order be tracked?

Orders over £25 (excluding delivery cost) will be sent Tracked and Signed For.